Privacy Policy

Effective Date: 14-11-2025

At Canadian Home Living, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our products, services, website, and digital platforms. By using our services, you agree to this Privacy Policy.

Information We Collect

We may collect the following types of personal information, including but not limited to:

  • Contact information (name, address, phone number, email)

  • Payment information (billing details, credit/debit card information)

  • Purchase history, preferences, and order details

  • Interactions with our website, store, and services

  • Communications and inquiries made with us

  • Any additional information you voluntarily provide

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support and service

  • Send order confirmations, invoices, and updates

  • Personalize your shopping experience

  • Provide promotional offers and marketing (with your consent)

  • Analyze website performance and improve our products/services

  • Comply with legal requirements

Information Sharing

We do not sell, trade, or rent your personal information.
However, we may share your information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors

  • Shipping and delivery partners

  • Marketing and analytics providers

These partners are required to protect your data and use it only for authorized purposes.

Microsoft Clarity & Advertising Notice:
“We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.”

Cookies & Tracking

We may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and gather usage data.
You may adjust your browser settings to block or manage cookies.

Your Rights

You may request to access, update, correct, or delete your personal information at any time.
To exercise your rights, please contact us through our official contact page or by visiting our store.

Security

We implement appropriate safeguards to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us or visit us at:

Canadian Home Living
6227 Centre Street S, Calgary, AB T2H 0C7