RETURN POLICY
Custom Orders:
Custom order items are non-refundable. Once a custom order is placed, it cannot be returned or refunded.
In-Stock Items:
In-stock items can be returned within 7 days from the date of purchase, provided they are still in new, unused condition and in their original packaging. A restocking fee may apply.
Bedding:
All bedding items—including pillows, mattress covers, duvets, and sheets—are final sale and cannot be returned due to hygiene reasons.
Clearance & Floor Models:
All clearance items and floor models are final sale and cannot be returned or refunded. Please carefully inspect these items before purchasing.
Delivery Fees:
Delivery fees are non-refundable. If you return an eligible item, the original delivery fee will not be included in the refund amount.
Proof of Purchase:
All returns must be accompanied by the original receipt or proof of purchase.
Condition of Returned Items:
We reserve the right to inspect all returned items to determine their condition before processing a refund. If an item does not meet our return criteria, we may refuse the return or apply a reduced refund amount.
Policy Updates:
This return policy is subject to change without prior notice. Please review the policy before making a purchase.